FAQs
Here are some of our frequently asked questions. Can't find what you're looking for? No worries, you can get in touch via our contact form and we will be pleased to answer any questions you have.
Does my child need to bring a bike and helmet to Scoot Sessions?
You have the flexibility of bringing your own bike or borrowing a bike! We have helmets but you can bring your own if you prefer.
Does my child need to bring a bike and helmet to Stride and Glide?
We provide balance bikes and helmets for Stride but you can bring your own if you prefer. If your child is attending our Glide level 2 class then they will be required to bring in their own pedal bike and helmet.
Does my child need to bring a bike and helmet to RAMP IT UP! session?
Are parents actively involved in the sessions?
Balanceability courses require that parents/guardians be present at all times and are ready and able to participate with their child. Please ensure that both you and your child have suitable footwear and clothing for cycling.
What is your cancellation policy?
Cancellation of bookings with 48 hours notice will receive a full refund. Less than 48 hours notice will not be eligible for a refund but may be eligible for a transfer of dates depending on availability.
Can I book an individual class for Roll up & Ride?
Our Roll up & Ride track is available to Hire out for birthdays and events. Please get in touch to find out more or book.
Can I bring scooters to a RAMP IT UP! session?
RAMP IT UP! sessions are for balance bikes and bikes with pedals only. They are not suitable for scooters or bikes with stabilisers.